Frequently Asked Questions

• Taking pictures and/or videos on cell phones or personal cameras is prohibited in our studio.
• Shoes are NOT ALLOWED in our studio. Please ensure you carry along a pair of socks so that you are not bare-feet. Models being photographed are allowed to wear shoes if the theme / set requires them to do so.

• With Over 6 years of experience with babies and kids . We have photographed models of all age groups from all over the country and even abroad. Trained from some of the best photographers in the country and industry artists in the US and Australia. We are constantly upgrading our skill set to deliver topnotch quality work to all our clients .
• One way to differentiate an amateur from a professional is the consistency of their work. An amateur photographer’s portfolio may show nice images, but those images are a compilation of one or two accidentally good images from many sessions.
• The professional will show quality images consistently in both their portfolio AND recent work on their blog. If you hire an amateur to shoot your session, you accept the risk that there may only be one or two good images from your session vs. the 20-30 great images that we will provide in your gallery.
• Our client feedback is available on google as well as on our social media platforms online. Please spend a few minutes reading our client feedback to understand why we and our clients’ feel that we offer the best services available for maternity, newborn and child photography.

• The pre-shoot discussion is an essential part of our photography process as it helps us better understand your requirements as well as gives us a chance to explain to you how to go about booking a shoot.
• During this discussion we will answer any questions that you may have.
• The pre-shoot discussion is usually done on the phone and on Whatsapp
• When you visit our studio for the shoot, feel free to discuss with us our product offerings and we will be happy to show you sample products that are available in the studio.

We are a newborn and child portrait and lifestyle photographer and we generally don’t do event photography. The only occasions we would participate in event photography is as a result of a collaboration.

• For children we do 1-2 costume changes per theme during a session. For maternity & newborn, we do 1 change per theme.
• For outdoor shoots (including children) we are restricted to a single change per theme.
• We generally take 10-15 shots per look which, depending on the shoot type, might include head shots, mid-length shots, and full length shots. If you have a specific requirement we will discuss that during the shoot or during your pre-shoot consultation.
• You can review the images with us in the studio post the shoot on the same day.This review process is an important part of the shoot and we encourage you to review these images any number of times you want. Should you not review the images while you are at the studio, we will assume you are satisfied with the images.
• If you are not satisfied with the shoot, let us know and we will either postpone, redo, or cancel the shoot after a mutual discussion.
• The advance amount paid, might or might not be refunded based on our discretion.
• The review process is an important part of our shoot process as it gives you a chance to view the images and see what has been photographed. If you come back to us at a later date & express an issue with the shoot or the pictures neither would we be in a position to address the same nor would we be liable for any refund or anything in lieu of a refund.

• Yes, of course we will. We have experience photographing many children now and understand that posing is one of the toughest aspects of creating a portfolio.
• We provide guidance throughout your photo-shoot, to help you create the most flattering poses.
• Our creative team has years of experience in dealing with children and adults and will make you help you pose to get the most flattering impacts from the shoot.

ALL EDITED IMAGES WILL HAVE OUR LOGO IN EITHER BLACK OR WHITE OR GOLD COLOUR WITHIN THE DIGITAL PHOTOGRAPH.

• Unedited Images– File Format JPEG Approximate File Size 2MB
• Edited Images– File Format JPEG – The size of such images depend on the camera we use. Generally, these files are over 15MB in size so you could print a 24inch poster from such files without any quality loss.
• Camera RAW images are only given to clients as part of an advertising or commercial photoshoot. In case you want Camera RAW images you will need to purchase the Image Copyrights while filling out the shoot booking form.

• Our photo retouching process is limited to the following
  • Color Correction
  • Light Correction
  • Basic Skin Retouching
• We do not take requests for
  • photo manipulations or background replacements
  • making changes to the actual physical appearance of the subjects we photograph
  • adding additional elements to a photograph
  • applying digital makeup, fixing hair, changing hair colour, removal of body hair.
• There are certain instances where you might ask us to choose the best images for editing. In such a scenario we wish to inform you that “Best” is very subjective. We encourage clients to select the images themselves. However, in cases where clients request us to select the “best” images, our selection will be final.

• We have beautiful print products available for selections and display in the studio to help u experience the exact look and feel of the Albums. Should you require prints, please contact us so that we can give you a quote.
• You can opt for adding additional edits to your package at Rs.500/picture or Rs22000/set of 5 shots .

• We use a cloud based service to transfer all photographs.
• You will receive an email from us with a link to download your images. Once you receive this link, you generally have 15 days to download the link before the link expires.
• The images can only be downloaded on a computer as the image size is extremely large. Once you download them on your computer, you can transfer them to your mobile device.
• We do not provide images in USB/Pen drives as due to security issues we do not insert external pen drives into our systems.
• We do not have CD burners. The only way to receive images is through a cloud based service.

• Most of our clients pick up the prints from our studio.
• If you would like your photographs couriered, then you will need to arrange for a courier pick-up service. In this case, the courier company you arrange will pick up the prints from our studio and will package and ship them to the destination you want. Please note, we do not courier prints directly and cannot arrange a courier service for you. Neither do we assume any responsibility of prints getting lost or damaged if the courier pick up is arranged by you.
• We have limited space available in our studio to store prints & products. We are only able to hold your prints for 2 weeks from the date your prints are ready. If you do not pick up your prints within 2 weeks, we will assume that you no longer want the prints and in this case the prints & products will be discarded and no refunds will be issued in such a scenario.

• Our processing timeline starts on the date your invoice is closed. The payment of the shoot is due on the date of the shoot. If your payment is delayed, the processing timeline listed below will start on the date your payment is received.
• 1 week after the session or invoice closing date (whichever is later), you’ll receive the original images from the shoot.
• Once you have made your selection of images and provided it to us, we will deliver the edited images within 3 weeks. As an example, if you send us the images on the 1st, the images go for editing on the 2nd and they come back in 3 weeks from the 2nd, i.e. 23rd
• For multiple session shoots (example maternity + newborn ) you are required to submit the list for editing immediately after the session is done. If you submit the editing list of all sessions after the final session it will take longer to get the images edited. The duration in such a scenario will depend on the number of images to edit in all sessions.
• We use a cloud based service to transfer all photographs.
• Once edited images are approved and you specify the requirement for prints / products.
  • Prints & frames – 25 Days
  • Domestic Albums – 25 Days
• Your order can only be completed when you timely submit your requirements for images required for editing and printing. We can only store your data for 100 days from the date of the shoot. In case you do not submit your requirements in 90 days, your package will close and we would not be liable for any refunds nor would you claim any returns or exchanges.
• We have limited space available in our studio to store prints & products. We are only able to hold your prints & products for 2 weeks from the date your prints are ready. If you do not pick up your prints within 2 weeks, we will assume that you no longer want the prints and in this case the prints & products will be discarded and no refunds will be issued in such a scenario. There would be no returns or exchanges due if such an event arises.

• We accept Cheques, Electronic Transfers (RTGS / NEFT / IMPS),Google pay ,Paytm  and Cash.
• We DO NOT have a debit / credit card machine.

Payment is due on the day of the shoot.

• Our shoots require bookings and require a 50% of the session fee deposit.
• This amount will be adjusted against your package total.
• Should you cancel or postpone the session within 72 hours of the shoot, this amount is non-refundable.
• If you cancel prior to 72 hours, you will get a full refund.
• If you postpone prior to 72 hours, this amount is adjusted towards your postponed session.

• Yes we do share images on our social media, website, and multiple other platforms. Images shared by us online are mainly to help exhibit our work by demonstrating the capability & potential of our photography services. We do get the opportunity of capturing your memories only because you have seen the work we have shared either online or in print.
• While we are not able to share each and every client’s image due to our volume of work, from time to time we do share the work we produce.
• From a legal standpoint under copyright law the photographer owns the copyright and can use it for any editorial use without permission of the person in the picture. We however are sensitive to certain events like the birth of your child / the child’s birthday and will only post after the event has passed should a request be made by sending us an email to info@happyfeetphotografia.in prior to the shoot taking place.
• Should you wish to have complete copyrights of the photographs you may wish to purchase the image copyrights.
• Should you wish to have privacy of the images (which will prevent us from using any of your images online) you have the option of purchasing the privacy for an 20% additional cost. Purchasing privacy does not give you the copyright of the images, it only means you have purchased the option that will restrict us from posting the images online.

• Indian and international laws assign the copyright of the photograph to the creators of a photograph.
• Just because you buy a print or get a shoot done does not mean you have purchased the copyright.
• Under the Copyright Act, photographs are protected by copyright from the moment of creation.
• Photographers have the exclusive right to reproduce their photographs.
• Unless you have permission from the photographer, you can’t copy, distribute (no scanning and sending them to others), publicly display (no putting them online), or create derivative works from photographs.
• Copyright infringements, reproducing photos without permission, can result in civil and criminal penalties.

While booking the session all our clients are given the option to Buy the copyright. Buying the copyright entitles the client to use the images in any which way whatsoever and they become the owners of the photographs.

Unless prior written permission is taken from Happy Feet Photografia the client cannot use the pictures taken by Team Happy Feet Photografia for any of the following

• Advertising
• Publishing
• Displaying in Exhibitions (without our logos)
• Selling to Stock Sites
• Selling to Magazines / News Agencies
• Altering an image / manipulating an image
• Giving for free the image to a non-profit organization
• Selling the image

You can send the images that we photograph to agencies to promote your child. In such a scenario you will need to sign a release with the agency that such photos will not be published without our permission. A copy of this release must also be sent to us.

If our logo is placed on your photo, you cannot remove, manipulate, or crop the photograph to remove, blur, or alter our logo.

Apart from the above, Happy Feet Photografia grants its clients permissions to use the photos taken by Team Happy Feet Photografia in any which way whatsoever.

We will have a discussion about clothing during our pre-shoot consultation. Listed below are general guidelines to help you getting started with thinking about the process.

• For clothing, try to stick to light, solid colours for everyone involved. We will take care of all the baby clothing & swaddles at our end.(applicable only for babies upto 12 months )
  2. Avoid very loud contrasting shades among yourselves (example: bright orange and red, Yellow and neon green etc). Avoid dressing everyone in different prints. If you do, stick to light prints, avoiding loud aztec prints.
• Accessorise minimally to avoid taking away focus from your little baby.

• We do maintain a tastefully chosen collection of attires for babies upto 12 months
• We suggest bringing a wide variety of colours; especially for kids photography.
• Don’t be seasonal; everything from t-shirts, tank tops to sweaters and light jackets can work. I love textures and layers, but would generally stay away from crazy patterns and large logos (unless the shot demands that look).
• Here are some basic rules to clothing.
  • Rule #1: You have to love it! I don’t want to shoot anything that you don’t feel comfortable wearing.
  • Rule #2: If you don’t feel comfortable in it, you won’t shoot well while wearing it.
  • Rule #3: Remember, be yourself because this is where you can get some of your own personal style into the shot.